LeadDesk strengthens its position in the enterprise customer segment
Oaklins' team in Finland advises LeadDesk on the acquisition of Oulu-based Capricode Systems
LeadDesk is a fast growing and internationalizing software company, operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics with presence in seven European countries. The LeadDesk cloud service is used by over 1000 customers in 34 countries.
Based in Oulu, Finland, Capricode Systems delivers customized call and messaging solutions for demanding needs. The company has more than 20 years of experience in the industry and an impressive customer portfolio in among others the healthcare, energy, logistics and facility services industries.
"The acquisition strengthens LeadDesk’s position especially in the enterprise customer segment, where we see exceptional growth potential both domestically and abroad. We are a growth company and will continue to make growth investments that build value for our shareholders. Capricode Systems is a prime example of such investments.”Olli Nokso-Koivisto, CEO, LeadDesk
Capricode Systems brings to the table its unique know-how in tailored customer service systems. The acquisition not only strengthens LeadDesk's strategic position in the enterprise customer segment, but also enables it to offer better support to industries critical to society.
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